Thursday, May 15, 2014

Leaders Build Trust Situation by Situation

As a conscientious manager and role model for your troops, you understand that every situation presents an opportunity to behave in a way that you hope your employees will appreciate and emulate. Especially where trust is concerned, we know from situational leadership training that trust is earned and built brick by brick. Without it, your team will eventually become dysfunctional. Trust is the glue that binds one team member to another and is the bedrock of mutual respect and cooperation.

Measure yourself against these parameters of how to engender trust in your followers:
  1. Model the Way.  Show that you have genuinely good intentions for each member of your team.
  2. Go Long.  Prove your long-, not short-, term commitment to your employees.
  3. Be Generous.  Share your expertise willingly and generously.
  4. Know Your stuff.  Demonstrate your competence as a leader in everything you do and in every decision you make.
  5. Make Sound Decisions.  Do not manage by just gut or feel. It will create inconsistencies and a perception of unfairness while opening the door to increased politics.  Use objective, quantitative data to guide your moves whenever possible.

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