You have an employee with a clear-cut goal. What is your role as a leader in helping them achieve the results you need? Some situational leadership training guides would have managers work simply to remove the obstacles…clear the traps. And perhaps that, as an effective leader, is your ultimate role. Not to simply tell people what to do but, as unobtrusively as possible, enable them to succeed.
First, of course, you need to hire the right talent. Build a team with the behaviors and attitudes and skills needed to reach the common goal in a way that makes sense for your specific business strategy and unique corporate culture.
Next, encourage their efforts and provide performance coaching and targeted training. Keep available but back off and let them do their job. Empower your team to stretch, test new ideas, learn from their mistakes…all the while being ready to clear any obstacles from their forward path. Do they need more resources? Go to bat for them. Are they running into opposition from another department? Try to figure out how the two factions can work productively together.
To manage well, resolve whatever problems are keeping them from their goal in a way that makes sense.
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